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Virtual Contact Centre Limited (VirtualCC) is aimed at older Victorians (50+) providing outsourced support functions to Business and Government. A Not For Profit Company Limited By Guarantee its aim is to provide jobs for regional Victorians.
In the future, we intend to extend this criteria to include those disadvantaged by their cultural background, long term employment status, or gender. In providing these services we aim to increase the self respect and improve the mental health outcomes for disadvantaged regional Victorians.
As a Not For Profit our imperative is to cover costs whilst creating jobs rather than return for shareholders.
Retrenched over-50s are highly represented in suicide statistics, particularly in regional Victoria. Each suicide impacts approximately 135 other lives.
Studies of suicides during the 2008 – 2010 Global Financial Crisis by Oxford University compared suicide data from before 2007 with the years of the crisis and found more than 10,000 “economic suicides” associated with the recession across the U.S., Canada and Europe.
According to the researchers, the primary risk factors for the increased suicide rate were:
VirtualCC is doing something about these issues by providing employment opportunities.
Whether as a transitional step for skilled workers or as an ongoing role, VirtualCC gives dignity, flexibility and financial resilience to regional Victorians.
VirtualCC has established both a Board and an advisory Committee.
The founding Board comprised Tim Buzza, Sean Chamberlin and Paul Mizzi.
As of 2021, Greg Halse has joined the board and Tim has moved to the Advisory Commitee.
All have extensive business experience in Telecommunications, Contact Centres, Human Resources and Information Technology.
Paul Mizzi is a former Non-Executive Director of a Public Company Limited by Shares whilst Sean Chamberlin is a current member of the NFP Board of Human Rights Arts & Film Festival and has published a paper on Governance Best Practices in Not-for-Profits.
We received notification of our approval by ACNC on 28th January, 2021 and we are now a registered charity.
We are subsequently awaiting response from the ATO on our status as a TCC and DGR.
In addition to this, we are talking to a number of Job Active providers to help find suitable candidates.
We’re applying for grants to assist with the requirement for working capital.
Currently, we’re also looking toward technology providers who will play a vital role in our adventure.
If you think you can help, please either fill in our contact form below, send an email or call.
Virtual Contact Centre Limited acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the traditional custodians of the lands where we live, learn and work.
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