Customer and community engagement delivered with purpose

VirtualCC provides Australian-based customer and community engagement services for consulting firms, government contractors and organisations needing reliable project delivery.

Our experienced regional team supports research, stakeholder outreach, appointment scheduling, customer follow-up and digital adoption, with agreed workflows, quality oversight and reporting.

Founded to challenge ageism in employment, we create meaningful work for regional Australians aged over 50.

Digital Upgrade Program now underway

Our free four-week program has commenced in Harcourt and online, helping mature-age regional Australians build practical digital skills, confidence and employment readiness.

The 2026 Digital Upgrade Program is sponsored by The Jack Brockhoff Foundation.

Acknowledgement of Country

We acknowledge the Traditional Custodians of the land on which we operate, particularly the Dja Dja Wurrung, Taungurung, and Wurundjeri Peoples of the Kulin Nation, and pay our respects to their Elders past, present and emerging.

We acknowledge that sovereignty was never ceded and that this land always was and always will be Aboriginal land. We are committed to fostering an inclusive workplace that celebrates the rich history and continuing cultural practices of First Nations peoples.

Overcoming Ageism in Regional Australia

VirtualCC exists to create meaningful employment opportunities for mature-age people in regional Australia, with a particular focus on people aged 50 and over.

We challenge ageism by recognising the experience, judgement and capabilities that mature-age workers bring to customer and community engagement.

Our Australian-based regional team delivers research support, stakeholder engagement, recruitment coordination and customer communication services for client projects.

Through purposeful work and digital skills development, we aim to strengthen confidence, connection and economic participation in regional communities.

Our Vision

Regional communities where mature-age people have equitable access to meaningful work and their experience is valued.

Our Mission

To create meaningful employment for mature-age regional Australians by delivering reliable customer and community engagement services, supported by flexible work and digital skills development.

Trusted by our clients

Why regional opportunity matters

Regional Australians aged over 50 bring valuable experience, knowledge and people skills to the workforce. Ageism, limited local job opportunities and barriers to digital participation can make it harder to find meaningful work.

VirtualCC’s purpose is to help open pathways to participation and employment through digital skills, practical support and work that can be delivered from regional communities.

User-Friendly Tech

Empowering Over 50s with Technology

We help regional Australians aged over 50 build confidence using digital tools. Through practical training and support, we aim to strengthen digital skills for everyday life, community participation and employment.

Support for your next project

From a short survey campaign to ongoing customer contact, we can deliver a defined package of work within your project. We agree the scope, prepare the team and provide reporting suited to your needs.

AMP Foundation recognition — Tomorrow Makers 2023 and Ignite 2024
Social Traders certified social enterprise
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ACNC registered charity