With over 30 years of experience in business and social enterprise, Paul's insights into mental health impact have been pivotal in his work. At Virtual Contact Centre, Paul leverages his experience to create jobs that foster self-respect and improve mental health outcomes for disadvantaged individuals.

Transformational Executive that has helped organisations grow revenue by over 50% per annum while simultaneously improving customer satisfaction by establishing cultures of excellence in service delivery and increasing staff effectiveness and retention. Created strategies and roadmaps for Telstra, Australia Post, OXFAM, Health Australia, Department of Justice, Deakin University and NBN. Equally capable at program delivery having built an Enterprise Program Office from the ground up for Telstra, managing 126 projects with a budget exceeding $500 million.

Greg Halse is a highly experienced HR professional and business leader, currently serving as a Partner at Forvis Mazars in Australia and Director at Virtual Contact Centre Limited. Greg brings over three decades of expertise in performance management, HR policies, and personnel management, combined with a robust global network and a passion for enhancing the world of work.

Coran is a seasoned professional ready to generate a significant impact. Equipped with leadership, strategic planning, and program management skills, Coran is committed to leveraging her expertise to drive positive change. Additionally, her financial acumen positions her to provide valuable financial guidance, conduct thorough analysis, and implement growth strategies to enhance organisational success and sustainability.

Isabella is a seasoned marketing and communications professional whose strategic vision has been a vital part of the establishment of Virtual Contact Centre's brand. Isabella is passionate about gender equality, travel, education, and the arts/media industry.

Adrian has worked at a Programming level, provided Network Support and Solutions, Cyber Security, Compliance and in the past was involved in startup companies developing Mobile Apps in India with 30+ Staff for global customers. Adrian lived and travelled to and from Australia/India for 10 years. Behind all this over the years was a growing skillset with Contact Centre Management. With the IT background and Adrian's hands on approach and friendly outlook, working across multiple Contact Centres, access to different technologies allowed him to provide an analytical mind and solutions approach to Contact Centre Management in particular the tech and data.

Currently engaged as a Human Resources Manager with Forvis Mazars, Sarah-Jane provides outsourced HR services to clients of Forvis Mazars including Virtual Contact Centre. Sarah-Jane has also performed as Employment Programs Advisor | People & Inclusion at Rail Projects Victoria and as HR Specialist | Benefits | EMEA for Meta in Dublin, Ireland.

Specializing in generative AI and digital transformation, Paul brings cutting-edge technology expertise to enhance Virtual Contact Centre's service offerings and drive innovation in customer service solutions.