Terms and Conditions

Virtual Contact Centre Terms and Conditions

1. Acceptance of Terms

By accessing or using the services of Virtual Contact Centre, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Provided

Virtual Contact Centre provides virtual contact center services, including but not limited to customer support, sales, and technical assistance. The specific services offered are detailed on our Services page.

3. User Conduct

You agree to use our services only for lawful purposes and in accordance with these Terms and Conditions. You are prohibited from engaging in any activity that could harm, disrupt, or damage our services or those of our clients.

4. Intellectual Property

All intellectual property rights, including but not limited to copyrights, trademarks, and patents, related to Virtual Contact Centre’s services and materials remain the exclusive property of Virtual Contact Centre. You are granted a limited, non-exclusive, non-transferable license to use our services as permitted by these Terms and Conditions.

5. Limitation of Liability

Virtual Contact Centre will not be liable for any indirect, incidental, consequential, or special damages arising from your use of our services. Our liability is limited to the extent permitted by applicable law.

6. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Victoria, Australia.

7. Changes to Terms

Virtual Contact Centre reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page.

8. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at support@virtualcontactcentre.com.